Return Policy

At HealthTree, we want you to feel confident and satisfied with every purchase. If something isn’t right, we’re here to make it right. Please read our return policy carefully before making a purchase.

Eligibility for Returns

• Items must be returned within 14 days of delivery.

• Products should be unused, unworn, and in their original packaging.

• Items that are damaged, used, or missing parts due to customer handling may not be eligible for return.

• Certain products such as hygiene-related items or digital downloads are non-returnable for safety and quality reasons.

Return Process

• To initiate a return, please submit a request through the contact form available on our Contact Us page.

• Once your return is approved, we’ll provide further instructions for sending the item back.

• Customers are responsible for return shipping costs, unless the product was incorrect or damaged upon arrival.

Refunds

• After receiving and inspecting your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds are processed to your original payment method within 5–10 business days.

• In some cases, only partial refunds may be granted (for example, if the item shows signs of use or missing components).

Exchanges

• We only replace items if they arrive defective or damaged.

• If you need an exchange for the same item, please contact us using the contact form.

Additional Notes

• HealthTree reserves the right to update or modify this policy at any time without prior notice.

• Please review our latest policy before making a purchase.

Your satisfaction matters to us if you have any concerns, don’t hesitate to reach out through our Contact Us page.